How do I join the Royal Reels loyalty program?

Membership in the Royal Reels loyalty program is automatic — all registered players are enrolled from the moment their account is created and verified.

Can loyalty points be converted into real cash withdrawals?

In many cases, yes — loyalty points can be converted into withdrawable cash, though the specific conditions depend on your current tier level and the platform's active conversion terms.

How long does it take to move up to the next VIP tier?

Tier progression depends on reaching specific wagering milestones within a defined timeframe. Consistent daily or weekly play on high-contribution games represents the fastest route.

What happens to my VIP status if I take a break from playing?

Extended periods of inactivity can affect your VIP tier status and loyalty point balance. Tier status is typically reviewed on a monthly or quarterly basis.

Are there wagering requirements attached to VIP cashback bonuses?

Wagering requirements for cashback bonuses at Royal Reels vary depending on the specific promotion and your tier level. VIP cashback offers at Platinum and Diamond tiers are often provided with low or zero wagering requirements.

Privacy Policy

Last Updated: January 2026

Bega Valley Pets ("we," "us," "our," or "Company") operates the begavalleypets.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features, applications, and services (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using begavalleypets.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We collect information in the following ways:

Personal Information: Name, email address, phone number, and other information you voluntarily provide through contact forms or subscriptions.
Technical Information: IP address, browser type, operating system, referral source, and pages visited.
Cookies: Persistent and session-based cookies that track your interactions with our Site.
Usage Data: Information about how you interact with our content, including clicks, time spent on pages, and navigation patterns.
Affiliate Tracking Data: Identifiers used to track affiliate referrals to third-party casino operators and partners.

How We Use Information

We use the information we collect for the following purposes:

Analysing website performance and user behaviour through analytics services.
Tracking affiliate referrals and calculating commissions from partner casinos.
Improving Site functionality, user experience, and content quality.
Sending newsletters, updates, and promotional communications (with your consent).
Responding to your inquiries and providing customer support.
Complying with legal obligations and protecting against fraud.

Cookie Policy

Our Site uses cookies to enhance your browsing experience. We use the following types of cookies:

Essential Cookies: Required for Site functionality (login, security).
Performance Cookies: Collect data about how visitors use the Site (analytics).
Affiliate Tracking Cookies: Enable us to track referrals to partner casinos and earn commissions.
Marketing Cookies: Track your activity across websites to display targeted advertisements.

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect Site functionality. For more information, visit your browser's help documentation.

Third-Party Links

Our Site contains links to third-party casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, terms, or content of these external websites. When you click on a third-party link and leave our Site, we encourage you to review their respective Privacy Policies. We have no control over how third parties collect, use, or protect your personal information. Your use of third-party sites is at your own risk and governed by their terms.

Your Rights

Depending on your location, you may have the following rights:

Australian Privacy Act 1988: If you are an Australian resident, you have the right to access, correct, or delete your personal information held by us, subject to certain exceptions.
EU/UK (GDPR): If you are located in the European Union or United Kingdom, you have the right to access, rectify, erase, restrict, port, and object to processing of your data.
US (CCPA): If you are a California resident, you have the right to know, delete, and opt-out of the sale of your personal information.

To exercise any of these rights, contact us using the details provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. For analytics and affiliate tracking data, we typically retain information for up to 24 months. You may request deletion of your data at any time, subject to legal and operational requirements. Some information may be retained longer if required by law or to resolve disputes.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or report a privacy concern, please contact us at:

Email: [email protected]

We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the relevant privacy regulator in your jurisdiction.