Responsible Gaming

    Our Commitment to Responsible Gaming

    At Rega Valley Pets, we believe that gaming should be enjoyed as entertainment only. Royal Reels Pokies and all forms of gambling should never be viewed as a way to earn money, solve financial problems, or supplement your income.

    If you choose to play, please do so responsibly and within your means. Remember: the house always has an edge, and you should only gamble with money you can afford to lose.

    Age Verification

    You must be 18 years of age or older to gamble in Australia. It is illegal for persons under 18 to participate in gaming activities. By accessing our site, you confirm that you meet the legal age requirement in your jurisdiction.

    We take age restrictions seriously and encourage parents and guardians to discuss responsible gaming with young people in their care.

    Warning Signs of Problem Gambling

    Problem gambling can develop gradually. Please be aware of these warning signs:

    • Chasing losses: Gambling more to try to recover money you've lost
    • Hiding gambling: Keeping your gambling activities secret from family or friends
    • Neglecting responsibilities: Missing work, school, or family obligations to gamble
    • Increasing amounts: Needing to bet larger amounts to get the same excitement
    • Failed attempts to stop: Repeatedly trying and failing to cut back or quit
    • Borrowing money: Using credit cards, loans, or borrowed money to fund gambling
    • Mood changes: Becoming irritable or anxious when not gambling
    • Relationship problems: Conflict with family or friends over your gambling
    • Financial difficulties: Unable to pay bills or mounting debts
    • Lying about gambling: Deceiving others about the extent of your gambling activity

    If you recognise any of these signs in yourself or someone you know, help is available.

    Self-Help Tools & Responsible Gaming Features

    Most licensed gaming sites offer tools to help you stay in control:

    • Deposit Limits: Set a maximum amount you can deposit in a specific timeframe (daily, weekly, or monthly)
    • Loss Limits: Set a maximum amount you are willing to lose
    • Session Limits: Set time restrictions on your gaming sessions
    • Reality Checks: Take regular breaks with reminder notifications
    • Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
    • Account Closure: Close your account if you need to stop gambling entirely

    We encourage you to use these tools to maintain control over your gaming activity.

    Support & Help Resources

    If you or someone you know is struggling with problem gambling, free and confidential support is available:

    Australia

    • Gambling Help Online (National)
      Website: www.gamblinghelponline.org.au
      Free counselling, information, and support for problem gambling
    • Lifeline Australia
      Phone: 13 11 14 (24/7, free call)
      Crisis support for any personal crisis or suicidal ideation
    • Beyond Blue
      Phone: 1300 22 4636 (24/7)
      Support for anxiety, depression, and gambling-related mental health concerns

    International Resources

    Take Action Today

    If you believe you have a problem with gambling, please reach out for help immediately. Problem gambling is treatable, and support is confidential and free.

    Contacting a support organisation is a sign of strength, not weakness. Counsellors are trained professionals ready to help you regain control.

    Don't wait — help is just a phone call or click away.